Terms & Privacy
Please read this visitors agreement, by which you agree to accept the terms and conditions of this website. As a condition of your use of this website, you warrant to Entle that you will not use it for any purpose that is unlawful or prohibited by these terms, conditions and notices. This website may alter the terms of this agreement at any given time. By continuing to use the service after we post any such changes, you accept this agreement as modified.
The materials provided on the Entle website including all content, information, photographs, illustrations, graphics, names and logos are the property of Entle and its licencors and are potentially protected by copyright, trademark and other intellectual property laws. Materials are for personal, non-commercial use only. The contents of the Entle website as described above may not be changed, copied, reproduced, sold, rented, used, supplemented or utilised in any other way without prior written permission from Entle.
Store policies
Entle products are decorative pendants, necklaces, bracelets and earrings that have been carefully handmade. We pride ourselves in offering the best quality to our customers. While great care is taken to maintain consistency, occasionally the handmade nature of our products result in variations within our product range. By purchasing our products you agree to respect and understand the rare occasion where variations may occur, so long as they are reasonable.
In the very few cases, merchandise displayed for sale on our website or in our catalogue may not be available due to stock levels. The prices displayed on our website or in our catalogue are quoted in ZAR (South African Rand) and are valid and effective only in the Republic of South Africa.These prices are VAT inclusive. Prices may be changed at any time without prior notice, and in this case the updated prices will apply regardless of previous purchases.
Payment
Payment on our website is operated by Yoco - a secure, third party online payment service. Yoco is a South African payment gateway that accepts both Visa and Master Card credit cards nationally and internationally. Alternatively, you can send us a direct EFT with a proof of payment, if available as part of the payment options.
Warranties
We regrettably offer no product warrantees or guarantees at this stage.
Privacy Policy
Entle is committed to protecting your privacy. This privacy policy informs you about our online collection, use and disclosure of personal information. The terms of this policy apply to all personal information collected by Entle on the website and any other websites which may be linked to entleafrica.co.za.
Collection of your Non-Personal and Personal Information
Entle collects certain kinds of non-personal information, such as the website that may have referred you to us, your browser type, language and access times. We also may collect navigational information, including information about the links you click, the pages you view and other actions undertaken while on our site. Certain demographic information, such as your industry, may also be collected and may be linked to your personal profile information.
Use of your Personal Information
Entle collects and uses your personal information to:
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process your transactions;
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provide customer service;
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perform research and analysis aimed at improving products, services and technologies, including sending you surveys;​
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to communicate with you about your transactions, new products and services including transactions;
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related communications such as welcome letters, billing reminders, and purchase confirmations; and
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we may also send you marketing emails to inform you of new products or services or other information or offers that may be of interest.
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If you do not wish to receive marketing emails, you may at any time request to be removed from our mailing list.
Personal information collected by Entle and its affiliates may be stored and processed in South Africa or any other country in which Entle or its affiliates, subsidiaries or agents maintain facilities. By providing us with your personal information and using our sites or services, you consent to any such transfer of information outside of your country.
If you would like to know more about our privacy practices or if you would like to exercise any of your personal information protection rights (including the right to have your personal information deleted), please do not hesitate to contact us and let us know.
Disclosing your Personal Information
Except as set out in this privacy policy, Entle does not disclose or sell your personal information to any third-parties.
We may disclose your personal information to third-party service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to fulfill orders and shipments, to assist in marketing, to conduct audits, etc. Those third-party service providers (i) shall be permitted to obtain only the personal information they need to provide the service, (ii) must protect personal information to the same extent as Entle and (iii) shall be prohibited from using it for any other purpose.
Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company. We reserve the right to disclose your personal information if required or if permitted to do so by law.
Consent of your Personal Information
By submitting personal information to us, you acknowledge and agree that you have consented to the collection, use and disclosure practices set out in this Privacy Policy as they relate to your personal information.
Personal Information Preferences
Entle respects your right to make choices about the use and disclosure of your personal information. If at any time you decide that you do not want to receive marketing emails from us, please unsubscribe or send us an email. If you choose not to receive marketing emails, please be advised that you will continue to receive transactional or account communications and emails (e.g. confirmation emails and invoices).
Use of Cookies and Other Technologies
Entle may use ‘cookies’ to enable you to sign into our services and to help personalize and improve your online experience.A cookie is a small text file that is placed on your hard drive or device. Cookies contain information, including personal information that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, session identification number and your navigational history and preferences.
Security of your Personal Information
The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information including without limitation:
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limiting access to your personal information to those of our employees who require it to provide services to you;
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requiring employees to sign confidentiality agreements to protect customer and other confidential information;
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ensuring that third-party service providers sign confidentiality agreements to maintain the confidentiality of your personal information and not to use it for any unauthorized purposes;
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personal information collected is retained as long as it is reasonably required for the purposes it was collected;
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storing your personal information in secure computer systems which protect it from unauthorized access or use.
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No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.
Changes to this Privacy Policy
We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the “last updated” date at the top of the policy. If there are material changes to this statement or in how Entle will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our sites.